1. Introduction
This Cookie Policy explains what cookies are, what types of cookies may be used on the website of Hélder Madeira – Indústria e Comércio de Azeitonas, Unipessoal Lda., the purposes for which they are used, and how users can manage their preferences.
The use of cookies on this website complies with applicable Portuguese and European legislation, specifically the laws regarding privacy in electronic communications and the protection of personal data.
When accessing the website, users can accept, reject, or configure the use of non-essential cookies through the consent management tool available on the site.
2. Identification of the responsible entity
This website is owned by:
Hélder Madeira – Olive Industry and Trade, Sole Proprietorship Lda.
NIPC: 504 414 917
Headquarters: Rua de Macau 2, Tavira, Portugal
Warehouse/Store: Estrada do Arraial, Vale Caranguejo S/N, 8800-228 Tavira
Email: geral@heldermadeira.com
Phone: +351 281 326 175
If you have any questions regarding this Cookie Policy, please contact us via email at geral@heldermadeira.com.
3. What are cookies?
Cookies are small text files stored on a user’s device—such as a computer, tablet, or cell phone—when they visit certain websites.
Cookies allow the website to recognize the user’s device, save preferences, keep sessions active, enable the shopping cart to function, improve navigation, collect statistical information, or support digital marketing efforts, depending on the type of cookie used.
In addition to cookies, similar technologies may be used, such as pixels, tags, local identifiers, local browser storage, or other technical tools with equivalent purposes.
4. What do we use cookies for?
Hélder Madeira’s website may use cookies for the following purposes:
- to ensure the technical operation of the website;
- allow the use of the online store;
- manage the shopping cart;
- process orders;
- keep user sessions open;
- save browsing preferences;
- ensure security and prevent fraud;
- store consent preferences;
- analyze website usage statistics;
- improve the user experience;
- measure the performance of content, products, or pages;
- support digital marketing campaigns, when applicable and with consent.
5. Types of Cookies Used
The website may use different types of cookies, depending on their purpose.
5.1. Strictly Necessary Cookies
These cookies are essential for the website and online store to function.
For example, they allow you to browse the website, access secure areas, keep items in your cart, process an order, save your consent preferences, or ensure the security of your session.
Without these cookies, some features of the website or online store may not work properly.
These cookies do not require prior consent, as they are necessary to provide the service requested by the user.
5.2. Functionality cookies
These cookies help improve your experience on the website by saving certain user preferences, such as language, region, display options, or other choices you make while browsing.
Unless they are strictly necessary to provide a service requested by the user, these cookies will only be used with the user’s consent.
5.3. Statistics or analytics cookies
These cookies allow us to collect information about how users interact with the website, such as the pages they visit, the time spent on the site, the source of traffic, the products they view, and any navigation errors.
The information we collect helps us understand how the website is performing and improve its content, structure, navigation, and shopping experience.
These cookies will only be used with the user’s consent.
5.4. Marketing or advertising cookies
These cookies may be used to display more relevant ads, measure the effectiveness of campaigns, create custom audiences, track conversions, or analyze the effectiveness of ads.
They may be set by Hélder Madeira or by third parties, such as advertising platforms, social media sites, or digital marketing tools.
These cookies will only be used with the user’s consent.
5.5. Third-Party Cookies
Some features of the website may use external services, such as analytics tools, maps, videos, social media, payment gateways, shipping carriers, security plugins, or consent solutions.
These third parties may place cookies or similar technologies on the user’s device, in accordance with their respective privacy and cookie policies.
Hélder Madeira strives to use only services that are appropriate for the operation of the website and online store, but recommends that users also review the policies of the third parties involved.
6. Cookies associated with the WooCommerce online store
The online store can be powered by the WordPress and WooCommerce platforms.
In this context, technical cookies may be used that are necessary for features such as:
- keep the items in the cart;
- detect changes to the cart;
- allow the checkout process;
- conduct client sessions;
- store data necessary to complete an order;
- ensure the proper functioning of the customer service area.
These cookies are essential for the online store to function and, therefore, may be used without prior consent.
Examples of technical cookies that may be used in a WooCommerce store include cookies related to user sessions, shopping carts, checkout, and authentication. The specific names of these cookies may vary depending on the website’s technical configuration, theme, plugins, and versions used.
7. Payment and Security Cookies
When a user makes a purchase, cookies or similar technologies may be used by payment service providers, but only to the extent necessary to process the transaction, prevent fraud, confirm payment, or ensure security.
Hélder Madeira does not store complete credit card information or other sensitive financial data, which is processed directly by payment providers.
Cookies or technologies associated with payments also comply with the policies of the respective service providers.
8. Statistics, advertising, and social media cookies
The website may use analytics, advertising, or social media tools, such as Google Analytics, Google Ads, Meta/Facebook Pixel, Instagram, YouTube, or other similar platforms, if they are configured on the website.
These tools can collect information about the user’s browsing activity, pages visited, products viewed, interactions, or conversions.
When these cookies are not strictly necessary, they will only be enabled after the user has given consent.
If these tools are not enabled on the website, the corresponding cookies will not be used.
9. Cookie Consent
When a user accesses the website, a cookie notice or cookie management panel may be displayed.
Through this dashboard, users can:
- accept all cookies;
- reject non-essential cookies;
- set your preferences by category;
- change your selection later.
Consent to non-essential cookies must be freely given, informed, specific, and unambiguous.
Simply continuing to use the website will not, in and of itself, be considered valid consent to the use of non-essential cookies.
10. How to Change or Withdraw Consent
Users can change or withdraw their consent at any time using the cookie management tool available on the website.
When available, you can access the preferences panel again via a button, link, or option labeled “Cookie Settings,” “Manage Cookies,” “Cookie Preferences,” or a similar label.
The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent previously given.
11. Managing Cookies in Your Browser
In addition to the website’s cookie management panel, users can configure their browser to block, delete, or limit cookies.
You can manage cookies in the settings of your browser, such as Chrome, Edge, Firefox, Safari, or others.
However, blocking strictly necessary cookies may affect the website’s functionality, including navigation, the shopping cart, checkout, login, or other essential features of the online store.
12. Consequences of Rejecting Cookies
Users can reject non-essential cookies without this preventing general access to the website.
However, rejecting certain cookies may limit some features, prevent the personalization of your experience, reduce the quality of usage statistics, or prevent the display of external content.
Rejecting strictly necessary cookies may compromise the technical functioning of the website and the online store.
13. Cookie Retention Period
Cookies can have different expiration periods.
Session cookies
They are temporary and are deleted when the user closes the browser or ends the session.
Persistent cookies
They remain on the user’s device for a specified period of time or until they are manually deleted.
The specific retention period may vary depending on the purpose of the cookie, the tool used, and the website’s technical configuration.
14. Personal Information and Cookies
Some cookies may collect or be associated with personal data, such as IP addresses, online identifiers, browsing data, preferences, or information about interactions with the website.
When cookies involve the processing of personal data, such processing will be carried out in accordance with Hélder Madeira’s Privacy Policy and applicable data protection laws.
For more information on the processing of personal data, please refer to our Privacy Policy.
15. Sharing Data with Third Parties
When third-party cookies are used, the data collected may be processed by entities outside of Hélder Madeira, including providers of statistics, advertising, security, payment, social media, web hosting, or other technological tools.
Hélder Madeira does not have full control over cookies placed by third parties; therefore, it recommends that you review their respective privacy and cookie policies.
Whenever required by law, non-essential third-party cookies will only be used after the user has given consent.
16. International Data Transfers
Some technology service providers may process data outside the European Economic Area.
When this occurs, Hélder Madeira will seek to ensure that there are adequate mechanisms in place to protect personal data, including adequacy decisions, standard contractual clauses approved by the European Commission, or other mechanisms provided for by law.
17. Update to the list of cookies
The specific list of cookies used may change over time, depending on technical changes, plugin updates, the integration of new tools, changes in vendors, or the development of new features on the website.
Whenever possible, the cookie management panel will display up-to-date information about the categories of cookies used.
Hélder Madeira recommends that users review this Cookie Policy regularly.
18. Relationship to the Privacy Policy
This Cookie Policy should be read in conjunction with Hélder Madeira’s Privacy Policy.
The Privacy Policy explains, in greater detail, how the personal data of users and customers is collected, used, stored, and protected.
19. Changes to the Cookie Policy
Hélder Madeira reserves the right to amend this Cookie Policy at any time, particularly to reflect legal, technical, or functional changes to the website.
The amendments will be published on this page and will take effect upon publication.
20. Contacts
For any questions regarding this Cookie Policy, users may contact:
Hélder Madeira – Olive Industry and Trade, Sole Proprietorship, Lda.
Email: geral@heldermadeira.com
Phone: +351 281 326 175
Address: Estrada do Arraial, Vale Caranguejo S/N, 8800-228 Tavira
21. Practical Note for the User
Strictly necessary cookies help the website and online store function properly.
Statistical, marketing, and third-party cookies should only be used when the user gives their consent, whenever such consent is legally required.
You can manage your cookie preferences on the website or in your browser settings.